SHIPPING AND DELIVERY
|Standard (2-3 working days)||FREE|
|Express (Next working day)||£3.99|
*Orders placed before 2pm are shipped next working day.
|Standard (5-10 working days)||
|European Delivery (3-5 working days)||£9.99|
|Worldwide Delivery (5-10 working days)||£19.99 + taxes and import duties where applicable|
We deliver to certain countries only. View our List of Countries.
Please e-mail firstname.lastname@example.org and a team member will be happy to assist you.
We guarantee to process all in stock items within 1-2 business days and make every attempt to deliver your package within the times indicated above after it ships from our warehouse.
We endeavour to dispatch orders received before 11am (Monday – Friday) on the same day. Orders received after this time will be dispatched the next working day. You will be notified if goods are out of stock.
Once your order has been dispatched you will be provided with your tracking number by e-mail.
Fedex packages can be tracked via the following link: https://www.fedex.com/apps/fedextrack/?action=track
DHL packages can be tracked via the following link: http://www.dhl.co.uk/en/express/tracking.html
USPS packages can be tracked via the following link: https://tools.usps.com/go/TrackConfirmAction_input
For all deliveries in the USA, UK and EU no duties nor taxes apply and you do not need to worry about any additional charges.
Please kindly note that for all orders delivered outside of the USA, UK and EU, duties and taxes may apply. The recipient of the package is responsible for these charges and they may need to pay the courier company directly in order to complete delivery.
SAÏA London has no control over these charges and we cannot predict their amount. Customs clearance can also result in delivery delays. We suggest you check with your local customs authority to find out more before placing your order.
Should you choose not to pay the fees, your package will be rerouted back to us and once received, we will refund your order minus any customs fees, shipping costs and return costs.