Return Policy


You can return your SAÏA London bag for a refund within 365 days of the date on which it was received.

Refunds will be credited to the original payment method that was used for purchase. Please note, we cannot refund the delivery cost.

Items must be returned in the original packaging. If the bag is damaged, dirty, shows signs of wear and tear or is not in the original box and dust bag, it will not be accepted for a refund.

Please note that when sending a return, the parcel is your responsibility until it reaches us. Always retain proof of postage.

The refund will be processed once package reaches our facilities.

Please ship your SAÏA London bag to our return address: 
4, 57 Belsize Park Gardens
United Kingdom